Archive For August 23, 2017

Holiday Trends

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Holiday Trends

“Consumers who clicked on a retailer’s Google Search ad before visiting the store are over 25% more likely to buy something in-store.” – Google Partners Connect – Retail & eCommerce What’s important about the statement above? If you’re in B2C, you need to be thinking about what customers experiences are like when they visit your…

Omnichannel

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Omnichannel

Think about great strategies and understanding the customer process in all channels. Wondering what Omnichannel is? Think about your customer experience, it matters and it matters at all points of interaction. There are many ways to improve it, sometimes it’s the obvious steps such as making time to pay attention to a channel that has…

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